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Frequently Asked Questions
What are the working hours?
The official working hours of the Sharik Hub team are from 8 am to 5 pm. While noting that the spaces can be used 24 hours a day, seven days a week for subscribers whose packages allow them this feature. Except some subscriptions that set certain hours during the day.
What are the services provided by Sharik Hub?
Our services vary according to your needs.
1- Office services, including various packages of independent offices of various sizes and spaces, which are suitable for individuals, institutions and companies. and suits the needs of work teams, freelancers or CEOs, In addition to private shared offices (Dedicated Disk) and public shared offices (Hot Disk), meeting rooms, reception halls, and a multi-use lounge.
2- Marketing services through a team specialized in creating content, designs and building websites, Where you can request the appropriate marketing service.
3- Accounting services with an accountant who manages all your financial dealings within your commercial entity.
4- Investment services, as Sharik Hub is the perfect platform to connect you with investors. And study your project and develop what needs to be developed.
How do I use the Internet within Sharik Hub spaces?
Do not worry about the Internet, as all our centers are equipped with the latest technologies related to the Internet and telephones, and we have a specialized IT team ready to assist you at any time.
What does the monthly bill include?
Depending on the type and duration of your subscription with us, In general, your invoice from Sharik Hub includes the office subscription fee and any other additional fees for the services that are requested by you.
How do I order my own phone line?
By submitting a request through the Sharik Hub application for members or through the subscribers portal on the Shark Hub website, To find out how to raise a ticket or request, please review the members’ guide on the website and application.
When is the due date for membership/subscription/rent fees?
According to what is stipulated in the contract concluded with you, You can review the contract for more details. Note that all invoices are issued automatically at the end of each month, and their due date is within 7 days from the date of issuance.
How do I install the printer on my device?
By submitting a request through the Sharik Hub application for members or through the subscribers portal on the Shark Hub website, To find out how to raise a ticket or request, please review the members’ guide on the website and application. Or you can ask the center team for help and we will set up the printer on your device.
Can I use the spaces in other centers?
That determines your subscription type. Some subscriptions with us allow you to use the meeting rooms of other centers and some allow you to use the meeting rooms and co-working spaces in other centers, Others only allow you to use the facilities of the center you subscribed to.
How do I update my billing address?
By updating your information in the Subscriber Portal on the SharkHub website, You can ask for help from the center team.
Where are Shark Hub centers located?
Sharik Hub centers are spread in a number of cities in the Kingdom, namely (Riyadh – Al-Khobar – Dammam – Al-Jubail – Jeddah) in addition to our expansion outside the Kingdom through two centers Cairo, Egypt.. To view the centers that have been opened, we kindly ask you to visit the following link http://sharik-hub.com/branches/
What are the types of offices?
We have many office services for clients:
First: Independent offices with several options (office for one person – office for two people – office for the work team)
Secondly: Private shared offices (your own work table)
Third: Public shared offices (an open co-working space)
All office types are covered by a variety of services such as: Meeting rooms – lounge – coffee and drinks – printing – internet – and a receptionist to serve you and your guests.
what are the prices ?
Our centers are characterized by flexibility in contracting and diversity in offices and memberships that suit all types of companies. and entrepreneurs and freelancers, We certainly will have a membership that suits your needs at competitive rates. To get a correct quote, We wish you to visit us and choose the appropriate office and services for you. Where prices are determined in our centers based on:
Center’s location: Where the price varies according to the region and the address of the center.
Office type: We have many options and there are offices with a view and internal offices.
-Duration of the contract: The price is determined according to the term of the contract.
Office space: Office pricing varies according to space and number of people.
Are there fees for accompanying members in Sharik Hub spaces?
As it is clear, office spaces are available only to subscribers, while your visitors are welcome at all times in order for you to meet with them and complete your work in meeting rooms, lounges, and open spaces. After booking the necessary of these services, Otherwise, visitors are not allowed to use the spaces.
How can I book a meeting room?
Booking of meeting rooms and training rooms is done automatically via this link: https://members.sharik-hub.com/public/calendar
What is Sharik Hub's cancellation policy?
According to what is stipulated in the contract concluded with you, You can review the contract for more details.
What are the payment methods available at Sharik Hub?
Online payment solutions are available in all our centers. As well as bank transfers. E-payment options will also be available soon, God willing.
Can I bring my own furniture into my office?
All our centers are furnished with high-quality furniture according to strictly defined designs and sizes. However, if you want a specific type of furniture, this requires special approvals from the administration, in prior coordination with the center’s administration.
How do I book a tour in one of the Shark Hub centers?
We are honored by your visit to us and we are keen to serve you perfectly and distinctly, all you have to do is fill in the following link and we will contact you as soon as possible:
Are there any available jobs?
We are always looking for very creative people. Please email your CV to us for review when vacancies become available: email@example.com
We also encourage you to follow our digital pages
Find out about vacancies as soon as they are announced.
We thank and appreciate your interest.
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